FROM A HOTEL BIKE RENTAL TO GREAT CUSTOMER EXPERIENCE
TOPkolo is the biggest seller and lessor of electric bicycles in the city of Ostrava. The company sells and rents several kinds of bicycles, from city bikes for eager cyclists to trial and jump bikes. The company decided to extend their rental services and cooperate with hotels and leisure centers in the region. They needed to offer the new product to customers in an interesting way.
For TOPKolo, we have created an attractive and imaginative interactive presentation that is available in hotel lobbies. Potential customers can:
- Watch amazing videos of downhill riders
- Browse through the interactive 3D catalog of available bikes
- Get detailed information about each type of bicycle
- Fill out the contact form if they need more information
With the document management feature, TOPKolo can also make all changes from one place, and update all the devices used for the presentation.
The PRESENTIGO solution is also useful for hotels because it requires minimal maintenance and allows them to collect data and insights about the service directly from customers. Thus, the presentation has turned out to be a win-win solution.